FollowtronicsPrivacy Policy

Privacy Policy

✓ We do NOT store your X session data, cookies, or login credentials.

Followtronics is built with privacy as the foundation. We access only publicly available data and never require your X password or authentication tokens.

What We Store

✅ Information We Collect:

  • • Your email address (for account management and order receipts)
  • • Payment information (processed securely by Stripe - we never see your card)
  • • Extracted follower data (public usernames, bios, follower counts)
  • • Usage analytics (pages visited, features used)

❌ What We Do NOT Collect:

  • • Your X password - ever
  • • Private messages or DMs
  • • Protected or private account data
  • • Any data not publicly visible on X

How We Get Follower Data

We use authorized third-party data providers to access publicly available X profile information. This is the same data anyone can see by visiting a public X profile.

  • • We only access public profiles and public follower lists
  • • We cannot access private/protected accounts
  • • Data collection complies with applicable data protection laws

Data Retention

Extracted follower data is stored for 30 days to allow you to re-download your export. After 30 days, export data is automatically deleted. You can request immediate deletion of your data at any time by contacting support.

Your Rights

  • Access: Request a copy of your data
  • Deletion: Request deletion of your data
  • Portability: Export your data in standard formats
  • Opt-out: Unsubscribe from marketing emails anytime

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • Firebase: Authentication and database
  • Vercel: Hosting
  • Resend: Transactional emails
  • Apify: Data extraction infrastructure

Contact

If you have any questions about our privacy practices, please contact us at support@followtronics.com

Last updated: November 2025